Question & Answer
- What should I do when I receive a Jessup product?
Please check carefully whether the received product is same as what you ordered. If you receive a wrong product, damaged product, or partial shipment of your order, please immediately contact the store to obtain after-sales support. We apologize for the inconvenience to you in case anything happens like this.
- What should I do when there is a quality problem of the product?
Whether you use Jessup products first time or you are Jessup products enthusiast, you will face the following condition: there will be some hair loss or slightly color fading when you first time wash the makeup brush. This is normal phenomenon. However, if this situation continues during the subsequent use, then it is a quality problem. Please contact our after-sales customer service. Jessup provides you up to 6 months quality assurance.
- How can I get more information about Jessup products?
We can visit Jessup's official website at http://www.jessupbeauty.com or follow Jessup Instagram ID: Jessup beauty and Facebook ID: Jessup beauty to get the latest product information and promotional information.
B r u s h C l e a n i n g
Professional brushes need professional cleaning.
Cleaning your brushes on a regular basis will keep them smooth and tidy, remove
color and in-depth bacteria and avoid irritated skin and break outs.
C l e a n i n g o f n at u r a l h a i r b r u s h e s
Natural hair needs especially careful cleaning – treat it like it was your own hair. After cleaning, reshape and let it dry upside down to avoid any water remaining in the ferrule. Professional brush soaps and mild hair shampoos will work perfectly as a cleanser.
makeup artist tip
A drop of conditioner works great as an extra treatment for super soft brushes.
C l e a n i n g o f s y n t h e t i c h a i r b r u s h e s
Synthetic hair is easy to clean. All your brushes need a deep and intense cleaning on a regular basis. Brushes for cream and liquid products such as foundation or concealer should be spot cleaned more often in order to keep them sanitized and free from bacteria. The ideal cleanser to remove any bacteria are alcohol based formulas.
About feedback or sharing
We welcome and appreciate your kind feedback of any suggestion or comment on Jessup products. we would like to do our best to improve and bring better products.
If you are very satisfied with our products, you can share to more makeup lovers by video or blog on the Internet or any other social media platforms. We are happy to offer you a free gift in your next order if you do the sharing.
Of course, if your share get high views or you already have a lot of fans on your blog or social media accounts, you can also contact us through email: firstname.lastname@example.org. We are happy to offer you free samples or trial of new products.